Track Order
Track Your Order
We know the excitement of waiting for a new outfit to arrive — and we want to make it as easy as possible for you to follow your package every step of the way.
How to Track Your Order
- Check your inbox — Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a direct link to track your package.
- Click the tracking link — Follow the link in your email to view real-time updates on your delivery status.
- Enter your tracking number — You can also visit the carrier's website directly and enter your tracking number to see the latest updates.
When Will Tracking Be Available?
Orders are processed within 1–3 business days. Your tracking number will be activated and visible once your order has been handed off to the carrier. If your tracking link shows no updates within 3 business days of your order date, don't worry — it can sometimes take a little time for the carrier to scan your package.
Need Help?
If you haven't received a shipping confirmation email, can't locate your tracking number, or have any concerns about your delivery, our support team is happy to assist.
📧 Email us at support@solecrest.shop — we respond within 1 business day, Monday through Friday.
Please include your order number in your message so we can look into it quickly for you.